Customer service
The Help Centre has all the service guidelines and frequently asked questions you need, so it's a good place to start when you're thinking about anything related to our services.
Customer service
How can we help?
Our chat is open weekdays from 8am to 5pm and can be found at the bottom right of the page.
Our e-mail and telephone customer service is available from 8 a.m. to 4 p.m. on weekdays. Our telephone customer service number is 0600 301 339
Call price: 0,99€/min + local network charge / mobile call charge (lnc/mcc). Queuing costs the same as the local/mobile rate.
If you are contacting us by e-mail and your matter is urgent, please mention the urgency in the subject line of your message, for example by using the words urgent or urgent.
Our customer service is closed on weekends and public holidays.
Help and frequently asked questions.
Quick links:
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Find out more about our services.
A Reliable Partner
The service provides you with a comprehensive and up-to-date information package about your business.
Supervisor
The Supervisor service automatically retrieves and archives the information required by the law on Subscriber Liability for the Reliable Partner companies you have set up to monitor.
Report
From the report service, you can request individual Reliable Partner reports free of charge.
Valtti+
Manage your workers' qualifications, permits and foreign workers' work permit information in Valtti+.
The trump card
The key card is an electronic personal ID in accordance with the Occupational Safety and Health Act, which also serves as a key to the work site or dockyard area.